Contact & support

Talk to a human

Questions about deployment, policies, pricing or an active incident — our team answers fast.

Support

  • Response time

    Under one business day, Monday to Friday.

  • Active incident?

    Put URGENT at the start of your subject line and we jump the queue.

  • Demo requests

    Use the demo form — it gets you a tailored walkthrough faster.

Send us a message

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Prefer plain email? Write to support@watchdog-ai.net any time.

FAQ

Quick answers

Does Watchdog AI store our data?

No. Watchdog inspects AI-bound traffic in transit and keeps only the metadata needed for alerting and audit. Content never persists beyond the policy decision.

Can we keep using our approved AI tools?

Yes — that is the point. Allow-list your sanctioned enterprise AI, and Watchdog enforces your rules for everything else, including redaction inside approved tools when you want it.

How long does deployment take?

Most teams connect a proxy or PAC file and see their first shadow-AI report the same afternoon. Full enforcement is typically live within a week.

Do you support remote and BYOD users?

Yes — the browser extension covers users and devices outside your network, with the same policies and the same audit trail.